Contact us

Contact PlayersTime for questions about our casino reviews, editorial content, research, corrections, commercial relationships or complaint service. To help us respond efficiently, please use the route that best matches your enquiry and include the page URL, casino name or other relevant details where appropriate.

General and editorial enquiries

For general questions, media enquiries, feedback about PlayersTime or communication with our editorial team, email info@playerstime.com. Please provide enough context for us to identify the relevant page or subject, but do not send passwords, authentication codes, complete payment-card details or other unnecessary confidential information.

Choose the Right Contact Route

  • Casino complaints: use our dedicated complaint form so that your case, evidence and updates can be handled through the complaint system.
  • Content corrections: identify the page, the information you believe is inaccurate and, where possible, provide a link to an authoritative source or supporting evidence.
  • Commercial and affiliate enquiries: contact us by email and clearly identify the company, website and proposal you represent.
  • Privacy questions: use the email above and include “Privacy” in the subject line so the enquiry can be directed appropriately.

For additional information about how we investigate and correct material inaccuracies, read our Corrections Policy →

Do you have a problem with a casino?

Please do not submit a casino dispute only by general email. Use the dedicated complaint form so that we receive the information required to review the case and can keep the complaint record organised. PlayersTime is an independent complaint mediation platform, not a gambling regulator, court or law firm, and we cannot guarantee that an operator will participate or that disputed funds will be paid.

Submit a casino complaint →

Company Information

Neo Search Ltd

Legal entity: Neo Search Ltd
Company registration number: 205103166
Registered office: Varna, Bulgaria
Country of registration: Bulgaria
Email: info@playerstime.com

PlayersTime.com is owned and operated independently from the gambling operators reviewed on this website.

Information sent to us will be handled in accordance with our Privacy Policy →